Tomas Kondelka

I have experienced both contractor and emploeyee role for a number of multi-national companies. Supporting over 5000+ users on various platforms.

In 2015, I have been headhunted by Betsson group and given the opportunity to maintain all of their atlassian tools for two thousand users across the globe. Having no dedicated team to back me up, this was one of the biggest challenges, but as well biggest opportunities to grow. I have done multiple cross OS and Database migrations, upgraded atlassian installations, introduced proper backup policies, wrote documentation, properly integrated servicedesk feature to the infrastructure, introduced and integrated hipchat, provided trainings for managers and end users, troubleshoot performance related issues on Apache/Tomcat/PostgreSQL/MSSQL/Linux/Win, worked on defining policies and provided my recommendations for overall improvements. Not to mention that I was providing support to all end users with standard tasks (modifying projects, Setting up custom workflows, cross-application integrations)

- Certified Atlassian Jira Administrator
ACP-100
- Certified Atlassian Confluence Administrator ACP-200
- Certified Linux Administrator LPIC-1
- Certified in ITIL® Foundation IT Service Management
- Supporting 5000+ users across globe as a remote contractor
- Application migrations
- Application upgrades
- LDAP configurations
- Trainings and presentations
- Plan, architect, design and constantly improve Atlassian environment
- Troubleshooting
- Backups and recovery procedures
- Provide recommendations for procedural improvements
- History of various deployments (Jira, confluence, bitbucket, hipchat, bamboo)
- Cross-apllication Integrations
- Atlassian tools administration (Jira, Confluence, Crucible, Stash, Fisheye, Bamboo, Bitbucket, Artifactory)